What is Remarketing?

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Today’s Topic: What is Remarketing?

Remarketing. Are you familiar with this term? Maybe not but you have noticed its effects any time you are surfing the web. Have you ever Googled a phrase like “Men’s dress shoes” in order to find a pair you might like to buy only to see ads for Cole Haan pop up in your Facebook feed? And then you continue to see Cole Haan ads everywhere you go online? Or maybe you put some items in your shopping cart on Amazon and left them there, only bombarded with ads offering a discount on the very items you have yet to purchase?

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Five Things You Should Look For When Choosing a Dental / Medical Marketing Company

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Five Things You Should Look For When Choosing a Dental / Medical Marketing Company

Business Plan copyThis week are discussing what dentists and doctors should be looking for when choosing a dental / medical marketing company.

  • How many clients have they worked with LIKE YOU? You want to work with a marketing company that has “been there, done that.”, and has significant experience working with doctors. You don’t want to be their first client so that they can make their mistakes with you. Make sure they are experienced (i.e. they have already had plenty of successes and a few failures and learned from them all). Ask for references, case studies, etc.
  • Your marketing company should have a proficient understanding of your services and how they appeal to your patients. Dentistry is a unique (and complicated) business. That is why you have to go to school for so long! A really good dental/medical marketer understands your business and services (at least at a high level) and more importantly, understands the best ways to communicate those services to the masses.
  • They should not be too big…or too small. If you work with one of the bigger agencies you will likely be pawned off on rotating account managers who will ask you your customer ID number every time you call. If you decide to cancel your service you will be put in an endless loop of trying to find the right person that you have to speak to before you cancel. If you work with a company that is too small you will end up waiting months and months for your logo to be designed! You want to work with a company that knows you by name, not account number; and where the success of your business is as important to them as it is to you.

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What Makes You So Special? 4 Tips on How to Answer that Question.

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Untitled design (5)Everyone thinks they are special (including me). We all know we are better than our competitors. But when our patients ask us why, it is often a hard question to answer with certainty. Even though we may know what makes us better, it not always easy to communicate that to a patient.

In the increasingly competitive market of dentistry, it is more important than ever to STAND OUT. If potential patients see your marketing and think you are no different than the other dentists out there, why should they pick up the phone and call you? Here are some tips on how to STAND OUT.

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5 Other Places Where Your Practice Needs to Be Online: Having a Website is Not Enough!

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Total Online Presence. Does that sound familiar? It does if you are a client of Practice Treatment Plan. Our clients often hear us say, “It is not enough to just have a website to market your practice online! It requires a Total Online Presence.” Total Online Presence is a system of connected links, listings and content pages that raise your online profile for search engines.

Here are 5 other places where you need to be online:

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Two Great TED Talks That Will Help You Be a Better Practice Owner (and a Better Leader)

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ted4When you own your own practice you are not just a doctor, but also a business owner, an entrepreneur and a leader. But what makes a person a great leader?  Are leaders born or are they made? Famed marketing and management guru Simon Sinek discusses these topics in two short Ted Talks (links below). As the leader of your practice we hope that they might inspire you lead your team and grow your practice to new heights! Both of these talks can also be listened to in your car if you want to make the most of your commute! They are shorter than 20 minutes.

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ALERT! 5 Things You Need to Know About the Recent Google Changes

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Welcome to Practice Treatment Plan’s Bi-weekly New Patient Marketing Tips! Delivered to you every two weeks.
ALERT! 5 Things You Need to Know About the Recent Google Changes
At the end of February Google made some big changes to how they display search results. They removed Pay-Per-Click (PPC) advertisements from the right hand side of the results page, and added a fourth Pay-Per-Click ad at the top of the search results. You are probably asking yourself… what does that even mean??? You will have to take our word for it, IT IS IMPORTANT FOR ANY DOCTOR OR DENTIST THAT USES THE INTERNET TO GET NEW PATIENTS! Here are 5 things you need to know:
dental pay-per-clickThis change further diminishes the value of traditional, organic Search Engine Optimization (SEO). If you are paying an SEO company lots of cash each month to get you to the top of the organic search results, you should know that the value of that service is somewhat diminished. Why? Because the first organic search position (the coveted #1 spot when someone searches for your service) is now “below the fold”. “Below the fold” means that someone now has to scroll down to see the result.
You better have a mobile friendly website. How is that relevant? The reason Google made this change is simple: more people conduct searches on Google each month on a mobile device than do a desktop or laptop computer. The Pay-Per-Click ads never did show up on the right side on mobile devices, so Google made the change to align the desktop/laptop experience with the mobile experience. If your website is not delivering a good mobile experience, then you are offending more than half of the people that search for dentistry each month online.
If you are using Google Pay-Per-Click today, you need to make sure your results are in the top 4. Being in the number 5 or 6 position now means your ads are pretty much invisible. After position 4, your ads fall to the very bottom of the results, at the very bottom of the page. Make sure you are bidding aggressively to be in the first four spots.
If you are using Google Pay-per-click today, make sure you are using ad extensions. Now that you are going to be bidding more aggressively to be in one of those top 4 positions, make sure you are effectively using ad extensions (one of the benefits of showing up at the top). Location, sitelinks, callouts, etc. These are all good ways to get additional attention to your ads.
If you are not using Pay-Per-Click as part of your marketing plan, YOU SHOULD BE! This change only reinforces what we have been telling our medical and dental clients for years now. Google is trying to push more businesses to their Pay-Per-Click platform by making it harder to succeed through traditional Search Engine Optimization (SEO). They would rather you paid them to get new business rather than pay an SEO company.
Have you tried Pay-Per-Click as a marketing strategy? Call us and we can help. PPC marketing is generally the highest ROI (return on investment) channel that we use for our clients. It does not cost much to get started, and clients can see results in the first few weeks of the campaign.
If you would like to learn more about our Pay-Per-Click service contact us at 888-412-8820 or visit http://practicetreatmentplan.com/.
Practice Success,

Benjamin Suggs

New Patient Marketing Strategist

Practice Treatment Plan, Inc.

5 Quotes to Inspire Explosive New Patient Growth in Your Practice

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Welcome to Practice Treatment Plan’s Bi-weekly New Patient Marketing Tips! Delivered to you every two weeks.

Today’s Topic: 5 Quotes to Inspire Explosive New Patient Growth in Your Practice

Are you looking to grow your practice in 2016? Today we shift gears a little bit and provide some motivation to help you do so. Here are five quotes that will motivate you to get more new patients in your practice and foster explosive growth to your annual production.

“A brand is no longer what we tell the consumer it is — it is what consumers tell each other it is.” – Scott Cook

It is very important to remember that no matter how much external marketing you are doing, it is very important to have an internal referral system, process or program in place. Deliver outstanding service, and that is what your patients will be telling others about.

“Think big and don’t listen to people who tell you it can’t be done. Life’s too short to think small.” – Tim Ferriss

You should always be thinking big! Big goals = big rewards. If you want explosive growth, what are you prepared to do? What are you prepared to budget? Small steps often equal small results.

“Nothing great was ever achieved without enthusiasm.” – Ralph Waldo Emerson

Stop thinking of new patient marketing as an expense, or something you “have to” do. Get behind it and make it fun. Get your team involved to come up with great ideas. The enthusiasm you put into your new patient marketing will be sensed by the people you are marketing to.

“What gets measured gets improved.” – Peter Drucker

We come across so many practices that are not tracking how many new patients they are currently getting. You cannot improve on something you are not measuring. Ask every patient that calls “how did you hear about us” and track the results.

“A year from now, you’ll wish you had started today.” – Karen Lamb

Start today. Call the marketing company (888.412.8820). Start that marketing campaign. Those new patients will drive production in your practice this year, next year, and every year after. Why let more opportunity slip away?

Practice Success,
Benjamin Suggs

New Patient Marketing Strategist

Practice Treatment Plan, Inc.

 

Google Search

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Welcome to Practice Treatment Plan’s Bi-weekly New Patient Marketing Tips! Delivered to you every two weeks.
Today’s Topic: Google Search
dental marketing new patientsWhen people think of digital marketing there is one word that comes to mind over and over again…Google.  So much of the success of your online marketing campaign is centered on how Google treats your website.  As I have mentioned in past blog posts, Google’s purpose and mission is to provide reliable content based on the search terms plugged in by its users.  Providing useful content is the number one rule of showing up on the first page of the organic search results…the more relevant your content, the better your placement over time.
There was one major change that Google made just a few months ago that has drastically altered how your website shows up in those search results. It is called the “3-Pack”.
The search experience on Google used to look like this: First, a potential patient would enter a popular search term into Google like, “dentist near me”. At the top of the results page, the patient would see:
  • Two to three ads (indicated by the word “Ad” written in yellow). These are known as “Adwords” or Pay-per-click” (PPC) ads.
  • Next the user would see a map to the right, and seven local map listings to the left (known as the 7-Pack).
  • Then, below that the user would see the “organic” search results.
Now, if your website popped up in the 7-Pack that was fantastic! Even if you were number 4 or 5 on that list that was a pretty sweet spot to hold on your way to the top.  However, as Google likes to do, they shook things up and now only the top THREE spots are displayed in the search results… and thus, the 3-Pack was born.  If your website was listed as number 4, 5, 6 or 7 you no longer even show up in the results on the first page. Ouch.
Why would Google do this?  According to a Google Spokesperson quoted in an article on Searchengineland.com, “We are constantly exploring the best way to bring a better search experience to our users. This update provides people with more relevant information, including photos, reviews and prices, for searches that have multiple results for a given location.”
There is also some buzz that Google is trending away from an “organic” search result model and toward paid ads. This is something we have been telling our clients for years. We figured it out because we realized that Google is a big company that likes to make money (and really, don’t we all?). Of course they want more businesses using their Pay-Per-Click model, in which they receive direct compensation for sending people to your website.
So, what does it all mean? 
It is really very simple. If you are in a competitive area with more than three competitors, then you need to utilize Pay-Per-Click to get people to your healthcare website!
Practice Treatment Plan currently manages 40+ successful pay-per-click management campaigns for our clients. Pay-per-click has traditionally been one of our highest return on investment activities for our clients. Let us help you explore this channel if you are not doing so today. Just email me at ben@practicetreatmentplan.com to get started.
Practice Success,

 

Benjamin Suggs

New Patient Marketing Strategist

Practice Treatment Plan, Inc.